1. How long is the return order processing time?
The return order service time of Webstercomputer.com is Monday-Friday/9:00 AM-9:00 PM (CST).
Once you apply for a return, we will process the return order for you within 1-3 business days.
Orders are not processed on weekends.
We apologize if it times out, you can contact our customer service staff Naila Campbell by email [email protected], thank you.
2. How to cancel the order?
After the order payment is successful, the user can check the order status in the account order details.
You can cancel your order within 30 minutes of placing your order.
After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.
3. How to apply for a return?
Within 30 natural days, if you need to return the computer accessories and meet the return conditions, you can apply for the return in one of the following two ways:
(1) Contact our customer service staff Naila Campbell by email [email protected] to apply for a return.
(2) Find the order you need to return on your account order details, submit your return request, and we will review it for you as soon as possible.
4. What are the return requirements?
The return validity period for the computer accessories is within 30 natural days after receipt.
The returned computer accessories must be returned in brand new condition.
Please return the computer accessories in their original packaging.
The outer packaging of returned computer accessories should be kept in good condition with no obvious signs of damage.
The returned computer accessories should be no quality problems.
The returned computer accessories does not affect our secondary sales.
5. What is the return process?
(1) Once you apply for a return, we will process the return for you within 1-3 business days.
(2) If you need to return the computer accessories, please send it to be returned to 7625 Ebbtide Dr, New Orleans, Louisiana, recipient is Naila Campbell.
(3) Please send the order number and courier information to email [email protected] after you sending computer accessories.
(4) Once the returned computer accessories has arrived at Webstercomputer.com’s warehouse and has been successfully inspected, the refund process will be started.
6. Who is responsible for the return shipping?
If it is the customer’s personal reason: dislike color/workmanship/style/feel of computer accessories, the return freight will be for the buyer’s account.
If the computer accessories we sent is defective/damaged/lost/wrong/deformed, the return freight will be for Webstercomputer.com.
We do not charge a re-listing fee.
7. How to obtain a refund?
After we receive your returned computer accessories, the refund amount will be credited back to your payment account within 1-2 business days. Please be patient, thank you.
8. Need help?
You can contact our customer service staff Naila Campbell by email [email protected] at any time if you have any other questions of Return Policy, we will reply to the message within 24 hours and solve your problem with the fastest speed, thank you.