1. What are the hard disk routine maintenance precautions?

(1) The hard disk is reading and writing operations can not suddenly power off. When the hard drive is reading and writing, the hard drive is in a high-speed rotating state, so if the power is suddenly cut off, it may damage the hard drive by violently rubbing between the head and the platter.

(2) Absolutely do not open the hard disk cover by yourself. If the physical failure of the hard disk, do not open the hard disk cover by yourself, because if the air in the ash into the hard disk, in the head to read, write operations will scratch the platter or head

(3) Good anti-shock measures for the hard drive. When the computer is running it is best not to move it. In addition, it is best to use foam or sponge packaging to protect the hard drive when moving or transporting it to minimize vibration. Otherwise, once a large vibration occurs it may cause the head and platter to crash, resulting in damage to the hard drive.

(4) Hold the hard disk correctly. The hard drive should never be bumped when held in your hand to avoid physical damage.

2. Who is responsible for sales tax?

Sales tax is borne by the customer, not a merchant, thank you for your understanding.

3. Which regions support delivery?

We ship from 7625 Ebbtide Dr, New Orleans, Louisiana.

In order to deliver the products to customers as soon as possible, and also want to provide customers with better and more convenient services, we currently only support orders in the continental United States, so there is no customs fee.

4. How to apply for a return?

If you need to return the product and meet the return conditions, you can apply for the return in one of the following two ways:

(1) Contact our customer service staff Naila Campbell by email [email protected] to apply for a return.

(2) Find the order you need to return on your account order details, submit your return request, and we will review it for you as soon as possible.

5. How to cancel the order?

After the order payment is successful, the user can check the order status in the account order details.

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.